Fire response thanks to Security ONE monitored smoke detectors

How Monitored Fire Detection Can Save a Life

How Monitored Fire Detection Can Save a Life

When it comes to fire safety, every second truly counts. Traditional smoke alarms can only warn you if someone is nearby to hear them—but what happens when no one’s home? A monitored fire detection system goes beyond sound. It connects your alarms directly to a professional monitoring centre that can alert emergency services the moment smoke or heat is detected. That quick connection can mean the difference between minor damage and total loss.

How Monitored Fire Detection Works

When a monitored smoke or heat detector senses danger, it immediately sends a signal to our 24/7 ULC-listed monitoring centre (certified by Underwriters Laboratories of Canada). Trained operators verify the alarm and contact your local fire department within seconds—often before you’re even aware there’s a problem.

At the same time, you and your emergency contacts receive instant alerts via phone call, text, or mobile app notification. This ensures that help is dispatched right away, whether you’re asleep, at work, or away on vacation.

Because fires can double in size every 30 to 60 seconds, this kind of rapid response is critical.

Standard vs. Monitored Smoke Alarms

A basic smoke alarm relies entirely on sound—it can’t call for help if no one’s home. A monitored fire system, on the other hand, stays in constant contact with a central monitoring station that can act the moment danger is detected.

Fire departments across Canada agree: early detection and immediate response save lives. Monitored systems deliver both, giving your family extra protection around the clock.

Always On. Always Watching.

Most residential fires happen when people are asleep or away. With a monitored system, you don’t have to rely on someone hearing the alarm. The monitoring team is alerted instantly and takes action, even when you can’t.

Imagine smoke detected in your basement while you’re out of town—the system automatically signals our operators, who dispatch firefighters right away. That fast response can save your home, valuables, and pets before the situation becomes catastrophic.

This kind of protection is especially valuable for snowbirds, frequent travellers, or homeowners in rural areas, where response times can be longer.

Real Stories. Real Lives Saved. 

Monitored CO Detector Saves Family of Six

Earlier this year, a Security ONE customer’s monitored carbon monoxide detector helped save their entire family. A faulty pool heater vent had caused CO to leak into the home. The monitoring team quickly verified the alarm and dispatched emergency services—arriving before anyone felt symptoms. The family later shared, “If we didn’t have a monitored system, it could have been deadly.”

Monitored Smoke Detector Saves Family Pets

In another case, a customer’s monitored smoke detector triggered an alarm while they were away. Firefighters were alerted within moments and arrived in time to save their pets and prevent extensive damage.

Stories like these remind us that monitored systems don’t just protect property—they protect lives. 

Every Second Counts

A fire can start in an instant, but it’s early detection and a verified response that prevent tragedy. With monitored fire detection, your home or business is never unprotected.

This October, in recognition of Fire Prevention Month, Security ONE is including a free monitored smoke detector with all new systems and system upgrades. It’s the perfect opportunity to add this life-saving protection and experience peace of mind knowing someone’s always watching over your home.

📞 Call 1-800-265-5317 to learn more or schedule your upgrade today.

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