Before We Arrive:
Installation Prep Guide
To help ensure your installation appointment runs smoothly and efficiently, we’ve outlined a few simple steps to complete before our team arrives. Taking a few minutes to prepare your home or business allows our technicians to focus on system setup, testing, and demonstrating how everything works—without unnecessary delays.
This guide will walk you through what to expect, what access we may require, and how to prepare the installation areas in advance. If you have any questions prior to your appointment, our team is available to
To ensure a smooth and efficient camera installation, please review the items below before our team arrives.
To keep your installation on schedule and aligned with your site requirements, please review the checklist below.
To make your system reactivation quick and seamless, please confirm the following before your appointment.
Proper preparation helps minimize downtime and ensures your commercial camera system is installed without delays.
To keep your installation on schedule and aligned with your site requirements, please review the checklist below.
Access control installations require a few specific site preparations to ensure proper door hardware and network setup.
Residential Camera Preinstallation Checklist
To ensure a smooth and efficient camera installation, please review these items before our team arrives.
- Internet service is installed and fully operational
- Wifi and App Store Username and password are available onsite
- Attic access is available (if required for wiring)
- Camera locations are clear and accessible
- An adult (18+) is present at the end of installation for system training
- Download the App for your cameras on your smartphone
FAQs
If some items on the checklist aren’t completed before we arrive, our team will assess what can still be completed safely and efficiently during the appointment. In some cases, installation may need to be rescheduled if critical requirements such as power, internet, access to equipment areas, or required hardware are not available.
If you’re unsure whether you’re ready, we recommend contacting us in advance so we can help avoid delays. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
If you need to reschedule please contact our team as soon as possible. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
Residential Security Preinstallation Checklist
Completing the steps below will help us install and configure your home security system efficiently.
- Internet service is installed and fully operational
- Download the App for your cameras on your smartphone
- Wifi and App Store Username and password are available onsite
- Attic access is available (if required for wiring)
- Device locations are clear and accessible
- An adult (18+) is present at the end of installation for system training
FAQs
If some items on the checklist aren’t completed before we arrive, our team will assess what can still be completed safely and efficiently during the appointment. In some cases, installation may need to be rescheduled if critical requirements such as power, internet, access to equipment areas, or required hardware are not available.
If you’re unsure whether you’re ready, we recommend contacting us in advance so we can help avoid delays. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
If you need to reschedule please contact our team as soon as possible. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
Walls are painted
Power (hydro) is on
Site is ready for installation
Reactivating a System or Switching from a Competitor
To make your system reactivation quick and seamless, please confirm the following before your appointment.
- Device locations are clear and accessible
- An adult (18+) is present at the end of installation for system training
- Download the App for your cameras on your smartphone
- Wifi and App Store Username and password are available onsite
If some items on the checklist aren’t completed before we arrive, our team will assess what can still be completed safely and efficiently during the appointment. In some cases, installation may need to be rescheduled if critical requirements such as power, internet, access to equipment areas, or required hardware are not available.
If you’re unsure whether you’re ready, we recommend contacting us in advance so we can help avoid delays. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
If you need to reschedule please contact our team as soon as possible. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
Commercial Cameras Preinstallation Checklist
Proper preparation helps minimize downtime and ensures your commercial camera system is installed without delays.
- Internet service is installed and fully operational
- Download the App for your cameras on your smartphone
- Wifi and App Store Username and password are available onsite
- Attic access is available (if required for wiring)
- Camera locations are clear and accessible
- An onsite contact is available to review work and receive training
- Customer-provided lift is available and charged (if required)
FAQs
Walls are painted
Power (hydro) is on
Site is ready for installation
If some items on the checklist aren’t completed before we arrive, our team will assess what can still be completed safely and efficiently during the appointment. In some cases, installation may need to be rescheduled if critical requirements such as power, internet, access to equipment areas, or required hardware are not available.
If you’re unsure whether you’re ready, we recommend contacting us in advance so we can help avoid delays. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
If you need to reschedule please contact our team as soon as possible. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
Commercial Security Preinstallation Checklist
To keep your installation on schedule and aligned with your site requirements, please review this checklist.
- Internet service is installed and fully operational
- An onsite contact is available to review work and receive training
- Network room access and IT support are available
- Camera locations are clear and accessible
- Download the security App
- Wifi and App Store Username and password are available onsite
- Attic access is available (if required for wiring)
- Customer-provided lift is available and charged (if required)
FAQs
Things to Consider if this is a New Build:
Walls are painted
Power (hydro) is on
Site is ready for installation
If some items on the checklist aren’t completed before we arrive, our team will assess what can still be completed safely and efficiently during the appointment. In some cases, installation may need to be rescheduled if critical requirements such as power, internet, access to equipment areas, or required hardware are not available.
If you’re unsure whether you’re ready, we recommend contacting us in advance so we can help avoid delays. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
If you need to reschedule please contact our team as soon as possible. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
Access Control Preinstallation Checklist
Access control installations require a few specific site preparations to ensure proper door hardware and network setup.
- Locksmith has installed strikes on all doors
- Internet service is installed and operational
- Doors can be safely blocked during installation
- Door access app is downloaded
- Username and password are available onsite
- Door locations are clear and accessible
- Onsite contact is available for training
- Network room access and IT support are available
FAQs
If some items on the checklist aren’t completed before we arrive, our team will assess what can still be completed safely and efficiently during the appointment. In some cases, installation may need to be rescheduled if critical requirements such as power, internet, access to equipment areas, or required hardware are not available.
If you’re unsure whether you’re ready, we recommend contacting us in advance so we can help avoid delays. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
If you need to reschedule please contact our team as soon as possible. Please call us at 1-800-265-5317 or email jobs@securityonealarm.com, and our team will be happy to review your appointment details with you.
Walls are painted
Power (hydro) is on
Site is ready for installation