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1-800-265-5317 My Account

Commercial Security

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Who Deserves to Win 2017

December 19, 2017

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Don’t Take Our Word For It

17:14 01 Dec 23

23:47 30 Nov 23

Dustin was very polite and helpful. Once my phone calls got to the correct person I was helped quickly and professionally.

22:43 30 Nov 23

The Security One rep we have dealt with has been Mark Morris. He has been our rep on several of our properties over the years and has always been... pleasant and professional. I would highly recommend you contact Mark for any security/alarm needs.read more

21:45 30 Nov 23

Mark and His Staff go above and beyond our expectations. We feel better protected with Security One !

21:35 30 Nov 23

Nothing but positive comments to say about Mark Morris and the entire team at Security One. Mark is extremely knowledgeable and his customer service... skills are second to none. Mark helped set up the system in my first home. A couple of years later when we moved, it was a no brainer to have Mark and his team back out. Thanks again!read more

Ernest Beaudoin

20:32 30 Nov 23

Mark Morris was very helpful. His knowledge was a godsend.

14:11 17 Nov 23

18:00 16 Nov 23

Quick response. Very knowledgeable with the products we were looking for.

15:16 16 Nov 23

I highly recommend Debbie Jacques from Security One Alarm. She accommodated to my busy schedule and was very professional and knowledgeable. I also... want to say thank you to Dave Moavro from Security One Alarm for helping me out.read more

22:53 07 Nov 23

John was a fantastic help in setting up 2 seperate locations. Would definitely recommend security one and dealing with "Problem solving John". Always... willing to go the extra mile to make sure my needs were met, no matter how meticulous they were.read more

00:01 05 Nov 23

Mark M,Cindy T, Ben and the entire service technicians.Excellent team!!Very happy with everyone’s expertise during our recent upgrade.Thank you!

Robert VidAmour

19:33 27 Oct 23

Nothing but great to say about Mark Morris and the team from Security One. We were purchasing a new system for my elderly parents. Mark walked them... through the entire system, process of the installation as well as the training so very patiently. I was very thankful that he spent so much time at the home with them. --Robread more

Christine Campbell

18:33 27 Oct 23

Wonderful service, Mark Morris is always happy to take a call with silly questions. I would very much recommend.

15:42 27 Oct 23

00:01 27 Oct 23

What a great experience dealing with Mark Morris, his knowledge and understanding for my security needs was an easy decision for me as he walked me... through the costs, the installation , and the operation of my equipment. I had so many questions but was 100% satisfied and most definitely will recommend. Mark and Secuity One to family and friends.R. Hicklingread more

13:10 26 Oct 23

My sales experience with Mark was a course in the Masterclass of selling. He was professional, accommodating, curious and knowledgeable. He... answered all of our questions and was able to provide us with a solution that fit our budget and security needs perfectly!He brought steaks with him. It was completely unexpected which speaks to the “Wow experience” that my wife and I had with him. He was able to write up the agreement in one hand while seasoning and grilling the steaks with the other. I was impressed! The steaks were as enjoyable as our sales experience!read more

22:45 19 Oct 23

Mark was extremely knowledgeable and provided multiple options to improve our existing system. We look forward to the piece of mind provided by Mark... and his Team at Security One!read more

Stephanie Kirby

14:21 05 Oct 23

Awesome service and recommendations have used them for my past three homes and would highly recommend

Behar Berbatovci

12:38 03 Oct 23

I highly recommend

18:41 02 Oct 23

Mark was professional and very knowledgeable. He explained the various options and made it easy for me to make a decision.

20:35 27 Sep 23

Mark, was a pleasure to deal with very professional.

Kathy MacFarlane

15:59 27 Sep 23

Debbie was awesome came out just to double check doorbell fit, it did so we made the purchase. Thanks again Debbie

Windsor Airport Metro Cars

14:26 27 Sep 23

Debbie was very helpful

Susanne Schulthies

21:31 20 Sep 23

Mark from Security ONE came to our Dad's home and was great in helping us select a product that was a perfect fit for his security needs. He was... knowledgeable and kind. Thank you Mark!read more

16:46 20 Sep 23

Very professional. Definitely lived up to their reputation. Thank you Mark for getting us set up.

Susan Armstrong

17:39 15 Sep 23

Thank you Mark Morris for always being available and providing nothing but the best of service!

Stephanie Harold

17:14 15 Sep 23

We are very impressed with Dustin's knowledge of security cameras. We received a quote quickly and he responds to questions throughly.

15:44 15 Sep 23

Knowledgeable agents. Great service.

20:31 14 Sep 23

Cindy was very efficient in provide information and the documents to get a family member started on one of their products for added safety in their... home.read more

13:39 14 Sep 23

Debbie was great and very helpful. She answered all my questions and explained everything thoroughly. She even took the time to set up an appointment... on her time off.I highly recommend Security One, they give great customer service.read more

Frank and Maria Frabotta

13:27 14 Sep 23

Debbie Jacques did an excellent job communicating with us to facilitate our needs.

16:07 11 Sep 23

It was a pleasure working with Mark to determine my security needs. Very professional and knowledgeable.

18:21 05 Sep 23

Dustin was fantastic to deal with and provided solid advice and recommendations for our new business in Windsor.

11:53 31 Aug 23

Great experience and the wealth of knowledge was outstanding. Highly recommend

Sarah jane Robinson

18:50 21 Aug 23

02:06 19 Aug 23

Thank you so much Dustin for helping us decide on a product and ensuring it was the right fit for what we needed. Right from the first phone call... with Dustin, we knew we were in good hands. He is very knowledgeable with the products and was able to suggest the route that would work best for the company. When we mentioned we would need the system installed- yesterday… he made it happen the very next day!Dustin- you’re the best! 🤩read more

21:00 15 Aug 23

Mark Morris was so helpful in guiding us through an upgrade to our security system. Excellent advice and extremely friendly, courteous service. Have... been a Security One customer for many years and have always been provided with reliable and friendly customer service.read more

13:55 10 Aug 23

ladydrgonflye o

13:19 04 Aug 23

I’m thankful for the help and information I received from Debbie Jacques.I had no idea what I would need in my residence, she’s a patient and... thorough sales person who helped set up my system and obtained the best coverage and price point. .I’d recommend her services to anyoneread more

03:54 04 Aug 23

Very good security company

02:03 02 Aug 23

The expertise Deb Jacques had when she arrived at our house was outstanding. We weren’t sure what we needed to make us feel safe. She took the... opportunity to walk us through what she noticed we needed and the reason why. We feel confident that security one was the right choose because of Deb and her professionalism. Thanks again for sending her.read more

Deanna Galbraith

01:47 02 Aug 23

The security specialist Deb Jacques was fantastic. Her knowledge of the products and what we needed in our new house was amazing. I felt that she was... looking out for our best interested and got us everything we need. I’d highly recommend her to all my family and friends. She is definitely an asset to the Security One brand. Thanks again Debread more

21:49 31 Jul 23

I have recently had security one install cameras in 3 of my restaurants and an alarm system aswell ,Dustin my sales rep has been very professional... and always available, there install team were quick and knowledgeable. I would recommend using them got your security needsread more

16:47 21 Jul 23

I am part owner of a new gym in the outlet mall. Mark from Security One came out to help answer some questions and give usba quote. He was I'm no way... pushy! He was knowledgeable and gave his honest opinion about what he thought we needed. It's been great to work with him during this process!read more

02:14 20 Jul 23

Mark was wonderful with providing great information, he answered all my questions and concerns. He was very kind and professional. I highly recommend... Mark as your sales rep.read more

Marina Denisova

15:40 13 Jun 23

Great experience with Mark Morris! He is very knowledgeable, explained me the different options available to me and recommended the optimal solution.... Excited to have the new system installed.read more

01:07 18 May 23

Mark Morris was one of the most enjoyable person to deal with. He took total control once he knew what I was looking for and my concerns regarding my... well-being for my mother. When ever we spoke he always left me with a very confident feeling..read more

15:57 10 Mar 23

We are very happy that we have signed on with Security One Alarm Systems.We had Mark Morris look after us, and he is the most professional, thorough... & kind gentleman. Very happy that we went with a local company, we used to have a big security company on our previous house, and it was an awful experience. Mark is so knowledgeable and great at his job, it just made sense to go with Security One. Thank you Mark!read more

Ashley Bellemore

19:58 09 Mar 23

When we inquired about security one Debbie Jacques promptly made an appointment and came out to us in a very timely manner. She was very... knowledgeable and professional in her interactions with us and she very clearly stated everything we needed to know and answered all of our questions. She was very thorough in her explanations and provided us with info on all extra devices that could be purchased. We definitely recommend security one and Debbie Jacques!read more

13:52 22 Feb 23

I was really happy with Debbie Jacques as she advised us on a new security system. She was very professional and took a proprietary interest in our... needs. She inspired a confident feeling in helping us making sure we understood everything. We have been clients of Security One for 20 years and have never had a negative experience with services and support. Debbie was very patient and supportive and left us with the feeling that our needs and wants were met.read more

17:16 30 Nov 22

I would like to say thank you to Dustin. He was so much help. Getting things straighten out and getting us up to date on security one. Your team... is very lucky to have him representing your company. Thanks again Dustin for all your help with the hall and the Priest's residents.Makes us feel safe now, that both are now protected fully.Father Roman is very happy Security one sent you out here you out here to help us through the rough time we we're back on track.Thanks againKaryn BrattFather Romanread more

20:42 18 Nov 22

Thanks to Dustin, we again feel that we are in great hands with our security service. The attention he showed to detail was remarkable and I would... recommend his services to anyone looking for a security service. Dustin even brought our system up to date. I pray all his colleagues are as thorough as he was and just as knowledgeable in knowing exactly what his clients need were.Thank you Dustin for your time and consideration in this matter and we are grateful that you were brought to us in our hour of need.Kathleen Lairdread more

Kourtney Little

09:42 20 Oct 22

Mark Morris was an excellent consultant. We were on the fence about getting a system and were really only looking for some info, but his... professionalism and his knowledge led to us signing up on the spot. It was an excellent experience, thank you Mark!read more

Imam Muhammad Abuelezz

19:11 06 Oct 22

I dealt with Dustin Vermast and I can say it is the first time to meet a person like him. He had very professional direct relationship with me and... the team from our organization. He put time and effort to have in-person communication all the time. Thank you so much Dustin.read more

02:06 22 Sep 22

The sales rep we dealt with at Security One was Mark Morris. He was very helpful and pleasant and gave some good suggestions with no pressure sales... tactics. We have been very pleased with the product and service provided. We would highly recommend dealing with Mark at Security One for any security system needs.read more

Brooke Mayville

12:57 20 Sep 22

Debbie was an absolute pleasure to work with when deciding on our security system. She was extremely prompt and responsive with my questions, very... efficient in reviewing our system, options and she was great to work around my schedule. I highly recommend Debbie and the team at Security One!read more

Josey Wydrinski

15:53 09 Sep 22

Debbie was awesome. My mom felt comfortable with her from the start. If SecurityOne installation and monitoring goes just as well as Debbie's service... has been, it will be A+ all around.read more

15:17 31 Aug 22

I have dealt with Mark Morris at Security One a few times. He's amazing to work with. And looks out for your best interest. Always pleasure. Thanks... again Mark.read more

Sarah Luu-Hundt

21:46 30 Aug 22

Our sales consultant Debbie was incredible, very personable and knowledgeable. I’m happy to have met Debbie from Security One. Hoping the install... will go smoothly and the installer is just as helpful and knowledgeable.read more

Ashleigh Tetreault

14:26 24 Aug 22

I am the office manager of a local business and we have been working with Security one for a couple years now, Debbie is always exceptional when we... speak , she makes sure all of our questions and or issues are dealt with entirely . Every service gentleman that has been sent out to us has always been punctual, super friendly and gets the job done .We have really enjoyed working with Debbie and the security one team .read more

14:50 08 Aug 22

Me Morris was incredibly helpful and went above and beyond to help me with the alarm FOB that I’ve been having difficult with for so long now. I... would recommend anyone his way! I’ve been a customer for 6 years and Mark has always been the go-to.Thank you again for everythingread more

BizzyLizzyLeaves Plant care basics

12:13 05 Aug 22

I wanted to take steps to secure my home so I reached out to Security One for advice. I spoke to Mark Morris who was able to visit me that very... afternoon! I told Mark what I thought I wanted and told me what I actually needed based on his many years of experience. He was polite, very professional and thorough. He took the time to explain exactly what to expect. Mark made the whole experience easy and comfortable. I was grateful for his expertise and highly recommended him and the company.read more

Dejan Todorovic

19:08 25 Jul 22

Security One provides amazing service for both my business and my home (as well as my family and friends). Their team, and in particular Mark Morris,... have incredible wealth of expertise and experience.read more

21:46 13 Jul 22

Security One services all 3 of my business locations in southwestern Ontario and have provided superior installation and customer service. Mark is a... knowledgeable consultant who gave me several options for my security needs and handled all of my requests. He is very organized and professional. I would highly recommend them to other businesses and friends and family.read more

Pasquale Romano

01:04 27 Jun 22

Fantastic!! We had Debbie come out to our home and she was very honest, thorough and a pleasure to deal with. I would highly recommend Security One.

16:25 28 May 22

Excellent customer support, Debbie answered all of our questions and made this a quick and easy experience. Chris was very thorough and made sure to... go over everything to give us peace of mind. Highly recommend!read more

Rachelle Crevatin

19:57 27 May 22

I am impressed with Debbie’s knowledge and professionalism.She gave us a thorough presentation along with pricing on adding cameras to our sysytem.... She is the go to for Security One for whatever your needs are. Thank you!read more

19:46 27 May 22

I would recommend Security One. Debbie Jacques was our sales representative very knowledgeable. Tech we had was fabulous also. Thanks again Security... Oneread more

20:45 24 May 22

Amazing experience! Mark Morris was so helpful, answered all questions patiently and so professional and informative. Great prices and packages too!

15:13 21 Apr 22

We have always had positive experiences with SecurityOne. I’ve never really expressed my gratitude to them for their help when we needed it until... now. They are the benchmark for professionalism and great service. Not only did Kris come on time, but he came early. How rare is that? Kris Filiault serviced our home system. He is extremely knowledgeable, personable and helpful. What more could you ask? He made sure everything was working as it should. He replaced one part and adjusted others. He took the time to explain even more functions of our alarm system. We now have piece of mind again thanks to Kris. We are so pleased with this service call and highly recommend this company.Thanks Security One.And Thanks again Kris.read more

16:30 30 Nov 23

Knowledgeable, easy to work with, great prices

00:14 11 Nov 23

Stephanie Cillodos at Security One Alarm Systems was more than Outstanding working with me from start to finish. Highly recommend Security One. You... won't be disappointed.read more

19:51 31 Oct 23

Great Experience!

Mohan Khandekar

14:57 31 Oct 23

The technician, Dakota was knowledgeable and provided a very helpful advice. He was thorough and professional. I highly recommend him.

14:37 27 Oct 23

Dakota give all the information about the secury system for my house, he was very professional and friendly. I was a great experience to meet him

21:27 23 Sep 23

14:55 02 Sep 23

Great experience!!!! I highly recommend security one. Stefan was a great help in getting us set up with all our needs.

10:44 01 Sep 23

17:35 31 Aug 23

Seamless experience.

17:17 31 Aug 23

Dakota Emond has been super helpful and knowledgeable in providing quotes to my company.

22:47 29 Aug 23

I submitted a request for quote with the company and Dakota reached out. Met him at my premise; he is super professional and knowledgeable.

Lucas Brenneman

14:25 21 Aug 23

Exceptional Customer Service and Resolved Issues.Rating: ★★★★★I recently had the pleasure of dealing with Security One, and I must say that my... experience with their customer service has been nothing short of outstanding. After encountering some issues in the past, I reached out to Security One, and they went above and beyond to address my concerns and find a satisfactory resolution.First and foremost, I would like to commend Randy, one of their customer service representatives. From the moment I contacted Security One, Randy displayed a high level of professionalism, attentiveness, and genuine care for my situation. He patiently listened to my concerns, asked relevant questions, and made sure to understand the full scope of the issues I had encountered. Randy's exceptional communication skills and dedication to providing top-notch service were truly commendable.Furthermore, I had the opportunity to interact with Chris, the owner of Security One. I must say that his involvement in resolving the situation further exemplified the company's commitment to customer satisfaction. Chris took the time to personally address my concerns, ensuring that all necessary steps were taken to rectify any lingering issues. His hands-on approach and willingness to work closely with me were highly appreciated.Overall, my experience with Security One has been incredibly positive. Not only have they resolved all past issues I had encountered, but their customer service team, led by Randy, has left a lasting impression on me. Their dedication, professionalism, and willingness to go the extra mile to ensure customer satisfaction are truly commendable.I would highly recommend Security One to anyone in need of security services. Their outstanding customer service, exemplified by Randy and supported by the owner Chris, sets them apart from the competition. With Security One, you can rest assured that your concerns will be heard, and they will work diligently to find a solution that meets your needs.read more

Angela Haggerty

13:31 15 Aug 23

Stefan from Security One was very friendly and knowledgeable. I'm looking forward to the installation of my new Security system.

plazza convenience

21:12 11 Aug 23

Bassel went above and beyond to switch us from Telus. He was friendly and respectful and would definitely recommend him to our family and... friends.Thank you Bassel and Security one for amazing service.read more

22:45 31 Jul 23

Dakota was very friendly and knowledgeable about the services offered!

22:31 31 Jul 23

Great experience with Dakota. Professional, on-time, and friendly. Highly recommend!

Brittany Stillar

23:58 26 Jul 23

Great service, Dakota was very knowledgeable and answered all my questions. Would highly recommend!

19:15 26 Jul 23

Dakota was kind and courteous and explained the process to transfer our account. I would recommend Security One without reservation.

22:53 28 Jun 23

Stefan a sales representative from Security One provided impeccable customer service from beginning to the final installation. He’s timely, great... communicator, efficient and organized….We’ve been using Security One for about 4 years now with various upgrades and have been provided exceptional serviceDavid Benson , Graham Gladwell, and Malcolm Gladwell ownersread more

15:56 21 Jun 23

Just met with Stefan Kawac from Security One to provide us with a security system. He was very knowledgeable with what would meet our needs, making... the process very easy. I would definitely recommend them.read more

Angelina Herrera

02:22 05 Jun 23

So far meeting Dakota, a representative from Security one has been a good experience. He was not pushy at all, he answered all our questions and he... custom organised all the security system to our needs. Dakota definitely knows his stuff. We won’t get it installed until the end of June 2023 and we can’t wait once it’s all set up. I would like to give another review after the fact. Angelina and Stephen.It’s been several months that we had the security system and it has been great. Now we can go away and have no concerns. Thank you Security One and Dakota.read more

18:07 01 Jun 23

Just switched our legacy ADT system over to Security ONE after it was unfortunately taken over by TELUS (extremely poor customer service) and we... could not be happier. Security ONE was easy to reach by telephone and quickly confirmed that they could take over the monitoring of our existing service. Thank you again for your outstanding service and especially the onsite installation work done by Bassel!read more

01:03 20 Apr 23

Bassel and his team are great. They have always responded quickly to questions with kindness and accuracy. They get the work done fast and are... thoughtful and mindful of not disrupting other things going on. As a school we really appreciate that. They are helpful and think have gone the extra mile to help solve some of our quirky needs.read more

00:58 26 Mar 23

We switched our service provider at the small business where I work, and I cannot speak highly enough about the team through every step of the... process. From the initial consult with Chris and Dakota, through installation, setup and training, everyone was outstanding! They were professional, personable, and worked with us to find a solution to suit our needs and budget. Bassel and the installation team did a great job, was efficient, respectful of the spaces, and cleaned up after themselves (which is more than can be said for a lot of contractors). I feel Bassel went above and beyond! I wouldn’t hesitate to recommend their services to anyone.read more

21:26 28 Feb 23

Truly Excellent Service! Bassel was professional, friendly and offered knowledgeable solutions for the installation of our cameras. His experience &... skills were tested in our old house, and he was Brilliant. We now have 1080dpi full colour views of not only the front & back of our home, but also our front door with an Interactive Doorbell Camera/Intercom. As a retired Police Officer, i am impressed, and fully assured with the team at Security ONE Alarm, as are my Colleagues. Thank You for Peace of Mind 🙂read more

19:04 03 Feb 23

We recently installed a commercial security system. We received an excellent service.Julio Parrales helped us throughout the entire process and... responded to us every time we need something. He is an excellent and professional person to work with. Thank you Julio!We would recommend Security One to anyone who is looking for the best security solution.read more

05:39 05 Jan 23

Just switched to Security One from Rogers. The Security One install was excellent and everything is working as quoted. A great change from Rogers,... whose system never worked properly. It is nice to feel like an appreciated customer after 3 years of terrible service with Rogers. Thanks Bassel for an easy no hassle installation.read more

20:27 22 Dec 22

Sharing my initial experience with Security ONE - my installation is occurring in January.The customer experience has so far been exemplary. I... discovered Security ONE while looking for alternatives to Telus ADT and the company stood out for its range and sophisticated product line (alongside being local). There is lots of room to grow with Security ONE beyond my initial needs (which included monitors, video doorbell, sensors).I had set a reminder to call Security ONE the next day, but Dakota reached out to me before my reminder even went off! Very quick response time, and we scheduled a home visit the next day. Dakota was very knowledgeable of the Security ONE system and transferring to it from Telus ADT. I also greatly appreciated the tailored approach to my needs - I wasn't just getting a package deal, but exactly what I need for a competitive price. Made me confident to set up an installation for the new year; Dakota was available even at 8pm to finalize everything. 3 days later, everything is sorted! A far cry from the experience I had with TELUS (hours waiting for an agent and endless transfers on the phone, and two no shows for technicians - although, if you're reading this review, it is likely I'm preaching to the choir here!).I will update with my installation experience, but so far Dakota has done a stand-up job.read more

01:47 20 Nov 22

It has been a great experience working with this company. Dakota reached out to us right away and was able to set something up to come meet us the... next day. He was extremely professional and knowledgeable when qualifying our needs. Dakota was able to answer all of our questions so we were more than comfortable signing up same day.read more

19:09 17 Nov 22

Julio is our Security Consultant at Security One and he is a pleasure to deal with. Julio came to my business and my home the same day I reached out... to him. He is very knowledgeable, professional and courteous.I would definitely recommend Julio and his team at Security One to friends and family for all their security needs.read more

03:31 09 Nov 22

Bassel is amazing. He helped get the system set up at our new condo and has been very responsive in addressing some small connectivity issues that... have arisen unrelated to his set-up. He patiently explained how to navigate the system, and has been available for questions. His assistance has been invaluable.read more

belinda mcgillivray

22:21 21 Oct 22

Dakota our sales representative was fantastic. Explained everything in great detail. Answered all our question. Even took the time to anwered the... children's questions. Dakota was very friendly and professional. Highly recommend Dakota and security one alarm systems.Can't wait to have our system hooked up to ensure the safety of our most valued assets.read more

21:50 13 Oct 22

Just had a consultation with Julio P for my home security needs. Julio was amazing!! He answered all of my questions and had the patience to explain... every single detail. Highly recommend this company as we have this system at another property and it works efficiently. The professionalism of Julio will give you peace of mind that you are in safe hands and picked the right security company for your home!read more

02:54 01 Oct 22

After experiencing a defective alarm system with another company, we knew it was time to switch. Julio was highly recommended to us; he came out to... meet us, listened to our needs, he provided great tips and solutions. Eventually, we had the new system installed by Bassel and Tzivet and we couldn’t be happier! They both took their time and were super thorough in explaining every step of the installation process. My husband had concerns about drilling into the walls so they went out of their way to run the wires through the ceiling properly. Julio also checked in on us to see how everything was going during the whole process. We couldn’t be happier with the end result and will continue to recommend Julio and his team!read more

21:48 20 Jul 22

Great customer service and support when upgrading our old system. Julio Partakes helped us to select the best package for our needs. Bassel Elturk... installed the system and walked us through the setup. Both were knowledgeable and friendly. Thank You!read more

Alexandra Wurtele

13:50 13 Jul 22

Amazing company with affordable rates! Randy was super quick with communication and got us an appointment to install some additional equipment.... Highly recommend this local company!read more

16:06 29 Jun 22

I'm happy to have had Security One install my new security system. Bassel was the technician who install the system and if I could give him 1,000... stars for his work I would! The install went smoothly and his workmanship was second to none! There was one small problem but I was impressed that he was willing to take the extra time to do what needed to be done rather than what was an easier route. I'm very grateful to him for that.read more

Floating Therapy

21:05 25 Jun 22

We’ve had this alarm system a few years and when we did have a break in the alert was fast and effective. We decided to add cameras and Shawn was... over within an hour to help quote and get the install process started. Our Tech Bassel came within 2 days for the install, he was very a professional and everything went smoothly with great training on the system. Both Shawn and Bassel were great to work withread more

Clément Dellacherie

02:04 31 May 22

UPDATE: Following the review below, Judy and Jeff reached out to me within the same day, listened to the calls and offered a very fair resolution.... Impressive really! I will come back and rate 5 stars if I see a betterment over time but hopefully we are heading into the right direction!Original review: We really want to use a local provider but the inconsistency with which the center is managing alerts is really not reassuring. We have had the visit of a couple of regional managers who voiced their concern when they witnessed first hand the ease at which you can bypass the "security" checks when talking to dispatchers. We are told it will be fixed, it doesn't get better. And when you voice concerns to the dispatch center, you are met with a blasé attitude. Not impressed!read more

14:20 16 May 22

Amazing service by Security One. Bassel is a huge asset to the company, and to their customers . He goes above and beyond the call duty . Thanks... again.read more

11:18 24 Apr 22

We have had our Security One alarm system for years with great service. Yesterday Bassel from Security One upgraded our alarm system and we are again... thankful for excellent service.Bassel took the time to thoroughly install and check the system and taught us how to use it - much appreciated!read more

Jarryd Halberstadt

21:04 07 Dec 23

We used security one for our company in Toronto. Jeff Tavares came on site and was professional and efficient in getting our full system up and... running with some new cameras and new monitoring solutions. I would highly recommend this company. Thanks again Jeff and team for doing such an awesome job!!read more

12:59 22 Nov 23

16:50 15 Nov 23

David was knowledgeable and when he wasn't quite sure of answers he knew how to get them quickly. Super compassionate towards my father even though... he has never met him. Very quick process and now my mind can be at ease knowing my dad has people like David watching out for him! Keep smiling David, your a good human!read more

14:39 14 Nov 23

Randy S. took care of my issue very quickly!

16:49 10 Nov 23

Had issues with control panel and connection to monitoring system after power outage.Tech called with in 15 minutes of me reporting and was able to... trouble shoot and walk me through the process was fixed in a few minutes.Was very professional and knowledgeable and polite would highly recommend.More companies should have employees like himread more

Courtney Allison

14:09 10 Nov 23

Wonderful experience with Security One in Leamington. It was a refreshing dealing with a professional security team who catered to my individual... needs, compared with a phone company which offers a cookie cutter security package.read more

francine renault

22:00 08 Nov 23

My experience with dealing with Warren Coombes a sales person from Security One was a best one in a long time. He explained everything very clearly... and not in a pushy way. Also he followed up as he told us he would on a matter of money already paid for the year. I would recommend him any time. Thank you Warren Coombesread more

Celeste-Kevin Broadbent

18:04 20 Oct 23