Know someone who could use a little extra peace of mind?
Refer them for the SafeONE™ medical alert device: one-press access to a real person, day or night, automatic fall detection, and built-in GPS so help can find them anywhere. For a limited time, they can try it for 30 days, free.
No cost to refer. No obligation for the person you refer. Risk-free for the first 30 days.
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What the SafeONE™ does
A wearable built for everyday life, not just emergencies. It works entirely on its own, with no smartphone, landline, or Wi-Fi required, thanks to a built-in 4G LTE connection and up to 7 days of battery on a single charge.
One press, real help
Pressing the button connects them to a trained responder who can talk it through and send help if it’s needed.
Automatic fall detection
If a fall is detected, SafeONE checks in first. If there’s no response, a responder is alerted automatically.
Location, indoors and out
Built-in GPS, Wi-Fi, and cellular help responders find them at home, on a walk, or out running errands.
24/7 professional monitoring
A real person is always on the other end, every day of the year, not an automated message.
Independence, without the worry
Whether it’s a parent who wants to keep gardening and running errands on their own terms, or someone who spends time alone for work, help is always close by.
At home and beyond
For the gardener, the walker, or anyone who wants to keep living independently, one press connects to a trained responder whenever it’s needed.
On the job, never alone
For anyone who works alone or in remote areas, SafeONE can automatically share location and connect to help if a fall is detected.
SafeONE™ + Security ONE vs. Lifeline
If the person you’re referring already knows the Lifeline name, here’s how the program you’re referring them to compares.
| SafeONE™ + Security ONE Referred through this program | Lifeline Philips Lifeline | |
|---|---|---|
| One device, home & away | ||
| Works without a landline or Wi-Fi | ||
| Automatic fall detection | ||
| Built-in GPS location | ||
| 24/7 professional monitoring | ||
| Family app / Care Circle updates | ||
| Local install & support | ||
| 30-day free trial |
How it works
Three steps, and none of them are on you after you hit submit.
Share their info
Fill in the quick form below with your loved one or friend’s name and contact details.
A Care Advisor reaches out
Someone from the Security ONE and Home Instead team follows up directly, no pressure and no obligation.
30 days to try it
They try SafeONE free for a month and decide for themselves if it’s a fit.
Local care, brought together
Security ONE has partnered with Home Instead to bring medical alert protection to families we already know and trust.
Home Instead has spent years providing in-home care across our community: help with daily routines, companionship, and support for families managing memory loss, mobility challenges, or recovery after a hospital stay. We bring local security expertise. Together, the goal is the same: helping people you love stay safe and independent, at home or on the move.
It takes less than a minute
Tell us who to reach out to. A Care Advisor will follow up directly with details on the 30-day free trial, no pressure, no obligation.
- Free to refer, free for them to try
- Risk-free for the first 30 days
- A real Care Advisor follows up, not an automated message
Answers before you ask
Do they need one device for home and a separate one for when they’re out?
No. SafeONE is one device that covers both. It works at home, in the yard, or out running errands, so there’s no separate home base and mobile unit to juggle.
What if they don’t have a landline or Wi-Fi?
That’s fine. SafeONE has its own built-in cellular connection, so it works entirely on its own. No landline, Wi-Fi, or smartphone needed to reach help.
Does automatic fall detection cost extra?
No. Fall detection is built in and included in the plan referred through this program, not an add-on you have to pay more for.
What if the button gets pressed by accident?
That’s fine. They just let the responder know it was a false alarm, no charge and no judgment. Responders would always rather it get pressed than not.
Is there a contract?
The first month is a risk-free trial. If they choose to continue after that, it’s a 36-month agreement.
How will I know if my referral was followed up on?
A Security ONE consultant will reach out to the person you referred within 2 business days to share more information.
What does it cost after the free trial?
The Care Advisor who follows up will walk through current pricing before anything is set up. There’s nothing to pay, and no commitment, during the 30-day trial itself.
Does the device work in the shower or rain?
Yes. SafeONE is water-resistant, so it can be worn while showering or caught in the rain.
How does setup work?
There’s no professional installation needed. Once the referral is confirmed, the device ships ready to use, and a Care Advisor walks the person through charging it and pressing the button for the first time.
What’s Home Instead’s role in this?
Home Instead is Security ONE’s local partner for this program. Security ONE handles the device, monitoring, and this referral; Home Instead can also be a resource if the person you refer ever needs in-home care support down the road.
What if the device is lost, damaged, or needs to be replaced?
The Care Advisor can walk through replacement options when this comes up. It’s a good question to ask them directly, since it can depend on the specific plan.
Can I refer more than one person?
Yes. Submit the form for each person separately, and a Care Advisor will follow up on every referral.