Big changes are coming for Canadian homeowners and businesses relying on Bell Security services. As of October 1, 2025, Bell will officially withdraw from the security industry, transferring accounts to another provider, API. If you’re a Bell customer, here’s what this transition means and how you can take advantage of an exclusive offer to choose a better, local alternative.
What’s Happening
- Bell Security is ending operations in Canada this fall.
- On October 1, 2025, all Bell security accounts will be transferred to API.
- Customers won’t get to choose whether they want this change, it will happen automatically.
For something as critical as protecting your home or business, being “handed off” without input is far from ideal.
Why This Matters for Bell Security Customers
Security isn’t just another service like phone or internet — it’s about peace of mind. The upcoming transfer could bring challenges such as:
- Uncertainty about monitoring quality and response times
- Limited customization when it comes to system upgrades
- Potential price changes once accounts move to API
A Closer Look at Bell’s Security Track Record
Bell’s history in residential security shows a clear lack of long-term commitment. In 2008, the company launched a home monitoring service but exited within a year, refunding customers. Nearly a decade later, in 2017, Bell acquired AlarmForce, adding over 100,000 subscribers, only to quickly offload 40% Western Canadian customers to another provider.
Now, in 2025, Bell is once again stepping away, transferring its remaining security accounts to API. This pattern of entering and exiting the market has left customers facing service disruptions, limited communication, and the realization that security has never been Bell’s core focus.
Your Local Alternative to Bell Security
Instead of being transitioned without a say, you have the opportunity to choose a provider who is dedicated to your safety. Security ONE has been protecting homes and businesses across Ontario for decades. We offer:
- 24/7 professional monitoring
- Modern smart home and business security solutions
- Local technicians who provide in-person service
- A company that prioritizes you, not telecom bundles
For a limited time we are offering up to $600 in System Credits
To help Bell customers make the switch with confidence, Security ONE is offering up to $600 in system credits when you transition your security services to us.
This makes it easier and more affordable to upgrade your protection with:
- Smart cameras and video doorbells
- Smart locks and automation devices
- Enhanced intrusion and fire monitoring
Don’t Wait Until October 1
The Bell to API switchover is happening quickly. Instead of waiting for your account to be moved without choice, take control now and choose a local security provider that puts your protection first.
Contact Security ONE today to learn more about our alternatives to Bell Security and take advantage of up to $600 in system credits before the transition date.
